Friday, July 11, 2008

I get no satisfaction!


So due to the fact that my old iphone touchscreen cracked a few weeks ago, I decided I should get a 3g iphone on the day it comes out (July 11, 2008... or today). It was supposed to go down like this. You go to the store, buy your phone, they activate it in the store, and you walk out amazed at how easy and smooth the machines aptitude for having you open your wallet and taking your money.

Oh if only it were that easy.

Wait in line for 2.5 hours (glad I didn't arrive after 6:30... the people shortly behind me were not garunteed the phone they wanted.

They can't activate in the store... not a huge deal, you will just have to activate at home. But you can't walk out of the store and marvel at the greatness of the 3g technology :(.

Get it home... plug it in and away you go... er no wait... somethings wrong :(. It won't activate.... seems funky. Freak out for a minute, then start checking message boards and see that it is a common problem.

So it appears that apple underestimated the demand that all these iphone activations had on its network... right?

Simple bullshit. Apple is a company who VERY tightly controls when and how many items are sold. They knew EXACTLY (to the precise number) of iPhones that would be activated today. They knew EXACTLY how the load was going to be... that there were going to be hundreds of thousands of activations from 8-9am as each timezone reached the coveted 3g moment.

They dropped the ball.... I feel lied to.